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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Two Contracts - Number Swap

Hi there,I currently have 2 pay monthly contracts about 6 months apart. My question is i wish to swap my numbers on the two contracts as one has a better data plan is this possible? Thanks in advance

Resolved! Bill query after moving to another network

I moved from O2 to EE two weeks ago but my current bill says I'm still going to be paying my normal monthly amount! So I'm going to be charged my usual amount on the 16th June, when I only used a few days of this month. Is this correct? Seems unfair ...

New O2 Travel Data Allowance for Europe for PAYG, Contract and Business

So first of all. Apologies if it's already been mentioned. But I noticed that O2 travel for Europe data allowance is no longer 15mb.https://www.o2.co.uk/shop/international/using-phone-in-europeYou will also need to ensure you have O2 Travel on you ac...

Resolved! International Caller bolt-on (Pay & Go)

Hi thereI purchased this Pay & Go Bolt-on in 2008 for £5 (with no expiry) so that I could send International text for 10p so a good bargain as I text Russia a lot.Although it is now apparently discontinued so no page describing the calling rates. Can...

Resolved! sim card for iphone

Hi can i go into a o2 store and get a new sim card for my iphone that will keep my existing number and how long will it take to be live.

Resolved! Cancellation question

Hey everyone!I joined o2 the other day and it already looks like it's time to part ways.The 3G speeds at home are are Ping of 6,345 Download : 0.01mbps and Upload : 0.00mbps.At work I have no signal whatsoever despite the coverage tracker showing my ...

Resolved! What is being done about spoof e-mail

Hi all I have received a spoof e-mail purporting to be my O2 bill. It initially went as Spam to my Junk box. Seeing that the amount was excessive (over £300) I inadvertently moved it to my Inbox (without looking at the full e-mail address from the se...

Resolved! Unsolicited calls to upgrade phone / contract?

Is this O2, or some one working on their behalf, or some chancer buying contact information to carry out unsolicited cold calling sales to upgrade? Had a couple of calls from some people saying I am eligable for an upgrade and they are upgrading my p...

Resolved! International call barring

Is international call barring facility available with O2 pay monthly mobile contracts?

Resolved! How to delete sim/account

Hi wondering if a community officer can help me delete my sim and online account dude to me leaving o2

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