Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unable to see my rolling plan

I enrolled in the rolling 15 GBP plan in my account, the amount is cut from my bank but I do not see that plan in my app. Please help

O2 bill paid, not received on their side - nightmare

Hi, so I'll try and keep this short. I paid my phone bill early on the app, the transaction went through on my side (this was 8 days ago now) but o2 say it didn't go through on their, I have definitely been charged and can see it says O2 bill payment...

Resolved! Trying to get throw to 02 to pay my payment plan that is due today

I’m having a lot of trouble getting throw to pay my agree payment plan and it’s due today

Resolved! Cost of call to Europe From the UK

HelloLet me start by saying that your telephone support is awful I have called several times and each time waited over 30 minutes and received no response.I have added the Bolt package to my Pay-monthly contract, let me know the cost of calls to Euro...

Resolved! Beats offer not received

I did not receive the offer code for my recent purchase: Buy a Apple Watch Series 9 and claim a pair of Beats Flex earphones worth up to £69.99 for only £1