Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Have a SIM only contract but want a new phone

Can I add a phone contract to an existing SIM only deal?

Resolved! Tried upgraded device paid deposit but not gone thru when will i receive my payment back

Tried upgraded device paid deposit but not gone thru when will i receive my payment back

sim only contract ending

hi I pay 2 accounts for 3 sim only mobile phones:account ************ for *********** for my wife, currently £12.62 per month. account ************ for ************ for my daughter, currently £10.51 per month and ********* for my granddaughter, curre...

Bill payment

Hi I paid my bill early, I paid today as I thought that would mean that it wouldn’t come out on the 17th as I have a lot going out that day, but my friend tells me it will just go out again as it’s a direct debit - so I cancelled it with my bank so t...

How can I find my most called numbers on my i2 bill online

Hi I’m looking to find my most called numbers on my o2 bill when I used the app before it used to show me how many times I called any number but now it won’t show me and it redirects me to use the online site but I still can’t find my most called num...

Resolved! Change of contract and direct debit

I've changed my O2 contract (online) to a SIM only pay monthly one and arranged the direct debit. Do I need to cancel the old DD, it will O2 just change the amount paid?

Text messages not delivered

Hello, I moved to O2 mobile a month ago from Tesco as part of Virgin Volt and transferred my number. Since i moved over, i received a 'not delivered' message for every test message I send. My phone is an iphone SE purchased in 2021.I have tried to se...

Mobile date and refund

Hello,I am not happy with the situation. I paid £10 for mobile data twice, but I can’t use my mobile data to text anyone or use apps. This has wasted my £20, and I don’t understand why I can’t use my mobile data. I would like you to resolve this situ...

Billing Issue

Hi I have paid my bill that was overdue and it’s still saying I have arrears in my account. However it’s saying I have £0.00 left to pay and I’m confused. was wondering if you could help

Can’t log in

Cancelled my contract and you said it’s being terminated on the 27th but I’ve lost my airtime plan allready you want me to pay my final bill but I can’t log in or call you typical o2

O2

Forum Posts