Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data allowance

HiI cannot see my data allowance either through the app or my account through the website. Been this way for a few days now.Any help appreciated.Thanks

02 losing a customer of 10 years+

Im not sure what restraining order 02 have currently got held over them, but they are just about to lose a customer of 10 years+ because of it. From a comparatively small (but award winning) online setup I can get an iPhone6 64GB for free with unlimi...

Can't set up auto top up.

I am on pay as you go and have a my O2 account. I login, then choose Auto topup the website then proceeds to ask me to login again. The login then fails without a failure note and I can't set the top up. I bought this o2 PAYG to use auto top up and n...

Resolved! Upgrade?

I have justo s phone call to upgrade my contract and I am recieving a new phone, they have told me on the phone I have to accept it online but I cant find were I need to do it? Help please?

Resolved! Changing tariff

I think I chose the wrong contract when I rejoined O2 at the weekend so I went onto My O2 and selected upgrade. I chose the next tariff up from what I'm on but when I went to checkout it told me that my order would be sent to my address by Royal Mail...

O2 chat once again. Gotta laugh...or cry :)

Hi there So I've damaged my O2 Pay&Go sim, ordered a new one, and once it has arrived went to the O2 chat in order to get my number transferred to a new sim. Posting a transcript here, as to me it tells a thing or two about the O2 customer service as...

Resolved! where do I get my O2 PAC code from

where do I get my O2 PAC code from

Resolved! EMAIL

IS THERE AN EMAIL ADDRESS I CAN CONTACT O2 AT? IM SICK OF THAT LIVE CHAT THING EVERYTIME I GET THROUGH THE SECURITY CHECKS AND START TO EXPLAIN IT CUTS OFF

Resolved! End of o2 contract

Hi, I need a second opion on something as I'm getting conflicting messges from o2. On my contract end 14th feb, I intend to move to tesco sim only. So i understand that to do this I need a pac code and use it within 30 days of recieving it (14th jan)...

Resolved! O2 International sim

Does credit expire on these sims after a certain time? If I top it up by ten quid, can I just make one minute of calls per month without loosing the credit? I'm not bothered about the free bundles that come with the top-up, just the base credit.

O2

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