Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Extra charges

My charges don’t add up

Resolved! Be careful of O2 extras

So, I had Disney + mistakenly active as an extra on both of my lines. Paid up until 13 July 2024. So, I cancel through O2 thinking I would still have access until 13 July. No, of course not. Subscription was (actually both subscriptions) cancelled on...

Internet not working on my phone in Spain

071957

Loyalty and APR24 Reconnect offer billing system change

Hi Recently forced to move to the new 360 billing system. I was under the impression the bill was to work out around the same as before. The advisor sold me the new billing system deal under the premise I could then Apply and text LOYALTY for other 2...

I have a O2 through Virgin.

I have an o2 sim through purchasing virgin media. I do not use the sim at all and have no need for it. I have set up a direct debit three times now and still the money will not come out of my account for this sim. So now there are extra charges on to...

Order

I'm a new customer I placed order last night and paid the upfront fee but not heard nowt back

Netgear Nighthawk M6 Router

Can i talk to a person please?

Resolved! I want to talk to a human. Any Chance?

I want to talk to a human.

Resolved! Cancel my plan

Hi, I would like to cancel my plan. Any help would be greatly appreciated. best wishes, John McLister

Resolved! Phone not delivered.

I Ordered a pay monthly Iphone on the 1st of June. It hasn't been delivered to date. Now DHL is saying that they never received the parcel and that I should contact O2. I've been going back and forth with O2 and DHL, to no avail. I'm truly defeated. ...

O2

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