Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237721 Views
  • 2 replies
  • 2 kudos

Resolved! Refresh - Will my number be kept by default?

Hi - this is quite a simple question really, but the answer is nowhere to be found! If I order a new phone as "o2 Refresh" I want to know if by default my number will remain the same. I've had the same number for a looooong time and don't want a new ...

Anonymous by Not applicable
  • 1096 Views
  • 3 replies
  • 1 kudos

Resolved! Cancel Contract Notice

My contract is up on 24th April. How much notice do o2 require and do they want it in writing??

Anonymous by Not applicable
  • 2381 Views
  • 14 replies
  • 0 kudos

Name change

I have requested to change my surname via the BusinessTOO@o2.com and i'm wondering how long does it take for an email to be picked up? Thanks

Anonymous by Not applicable
  • 3033 Views
  • 7 replies
  • 0 kudos

Resolved! Leaving o2

Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

blissgirl by Level 36: Perceptive
  • 7553 Views
  • 80 replies
  • 0 kudos

Easy Upgrade.

Pooped into local shop to see about upgrade as Open now available on iPhone 6. Wasn't sure if I'd pass the Credit Check etc for refresh put was all pretty straightforward enough.Great Service yet again from O2 Huntingdon!

Anonymous by Not applicable
  • 2411 Views
  • 14 replies
  • 0 kudos

Resolved! Where does my money go?

How can I find out how my pay as you go top up has been spent? I don't know what part of my phone usage is using up all my credit.

Anonymous by Not applicable
  • 1765 Views
  • 8 replies
  • 0 kudos

Resolved! iPad sim - stopping pay-as-you-go payments

I recently ditched my old "new iPad" (ipad 3 in other words) for a swanky iPad Air 2. They've shrunk the sim yet again, so my existing O2 sim was no good. Being a total muppet, I tried the old trick of trimming it, but that didn't work, so I just wen...

Anonymous by Not applicable
  • 1697 Views
  • 7 replies
  • 0 kudos

Resolved! Basic web bolt on

How can I cancel my basic web bolt on

Anonymous by Not applicable
  • 1147 Views
  • 2 replies
  • 0 kudos

Customer Service Is A Joke

First of all, apologies for the title. However, I have not been helped at all. Here's the story. My account resets on the 2nd of the month. Unlimited calls and texts and 5GB of data. Today I have just received notification that I have used all of my ...

Information from O2 Website
Anonymous by Not applicable
  • 3067 Views
  • 24 replies
  • 0 kudos