Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing Bank Details

How do I change my bank details, I have asked O2 in store and they said do it online.....how? I cannot find it!!!

Resolved! viewing my bill

I want to see all the calls made from my phone but can only see the chargeable ones this has only happened since i changed my contract to simplicity

Resolved! Data Congestion

Hi is anyone having problems with o2 in certain areas? In my location o2 have stated that the mast in the town is 100% capacity.

Resolved! TEXTS COSTS

Why do some texts cost more than others to send to another UK mobile? I'm on payg and costs are ranging between 12p and 36p. Is it my phone (Sony Experia E1-only a month old) or does it depend on the length of the text? 59 year old female who's not a...

Resolved! How to have multiple numbers with one account

How do I get all my accounts on app as it is saying I have no services but I have 3contracts

Reconnection?

So I've been cut off and would like to pay my bill but can't ring out not even the free 202 number, before anyone tells me to ring using a landline I do not have one, my lowest bill in the last year or so was £98 and highest in November at £228 I hav...

Resolved! horrified

Just been on live chat for over 30 mins requesting pac code . To be asked continous questions about new phone that I got and then to have phone hung up. I am upset , distressed to be treated thus wsy and still have no oac cide. Horrible experience.

Can not call customer services from tesco mobile.

Hi all my x has an old phone of mine and for love or money I carnt get hold of anyone to cancel the contract had to stop paying it in the end carnt call the 0344 number just keeps saying number not recognised from my tesco phone. Any help ? Ooh and I...

Nestle O2 open scheme

In the shop I was told that as my dad works for nestle I would be eligible for the discount they offer through their O2 open scheme, when trying to register for this online after signing up for my contract in store it keeps saying that the organisati...

Resolved! Sony Z1 compact and pay monthly MMS

I am at the end of my tether with O2 and Mms messages to my phone. I have been on the phone for hours, been to see guru, tried settings, received a new sim card and installed my sim on my work phone which does receive mms with my work sim and still n...

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