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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230252 Views
  • 2 replies
  • 2 kudos

Delinking nightmare

My airtime plan can be delinked, as per my contract and o2's website terms, after a 24 month period. I have paid these 24 installments and requested the airtime to be delinked for my number and was told to do this on or after 24th March, following th...

Paying final bill

Hi, I have been trying to pay my final bill for about 2 weeks now. All that happens is I ge told to log into my O2 and pay online. I can’t do this as I don’t have a contract with you anymore. getting very frustrated and have been sent a debt collecto...

Won't conect5

My application never connects just says ....opppps something went wrong....everytime.

Sebby1977 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Upgrade issue

Hey so I just upgraded through live chat the guy I spoke to said I just passed the credit check, but then he gave me a number to call as they needed a few more questions regarding my order. I just called them and he said that if it’s been accepted th...

Rubyxena by • Level 1: Joiner
  • 917 Views
  • 8 replies
  • 0 kudos

Resolved! Google Pixel 6 wont power on

I was using my phone when it suddenly went complete power off. its was still powered to over 50% at the time. it wont turn back on tried power and volume up together to reset it, nothing happened. its been plugged in for hours now and still wont turn...

Elistone by • Level 1: Joiner
  • 1508 Views
  • 12 replies
  • 0 kudos

Cannot cancel a bolt on

I am abroad and tried to buy 1 Zone 3 mobile data package. It transpired I've been charged now for 3 mobile data packages. After calling o2, the team say they cannot cancel the packages and neither can I because there is no means to do so via the web...

Resolved! 02 data very slow

I've just signed up to o2 on a pay monthly plan and I'm getting very poor data speeds. I've tried resetting the network, turning the phone on and off, airplane mode on and off etc but nothing is working. When I check the speeds I'm getting 0.5 mbps t...

Broughy23 by • Level 1: Joiner
  • 11436 Views
  • 10 replies
  • 0 kudos

e Sim

Hi - I was an hour on support call with an agent this morning who said they had activated an e Sim for me but when I review my orders it looks like they only have deactivated my current sim.

MK20 by • Level 1: Joiner
  • 394 Views
  • 2 replies
  • 0 kudos
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