Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can't send texts to international numbers

Hi, I am a PAYG customer and I can receive texts from Irish numbers but I cannot send to Irish numbers. I have sufficient balance in my account but the messages repeatedly fail to send. What might be causing this?

Resolved! Itemised bill

how do i check my itemised bill?

Resolved! itemised bills

How do I view itemised bills on the My O2 website??? I want to look at the numbers I dialled in September.....can't seem to see it anywhere..

Porting issues from Vodafone to O2

Ported my number to O2 from Vodafone now receive no calls/texts - helpline useless, please help me!!

Resolved! How can I SIM swap on iPad

I've got an iPad 4 using microSim which had over 1gb data left on it for the next 2 weeksGot the new iPad Pro delivered today and have a new nanosim ready to useHow can I transfer the credit in the old sim to the new one? I tried Simswap online but i...

Resolved! Data roaming charges USA

Anyone know how much O2 charged for data roaming in the US? Is there a fixed daily fee as for EU countries?

New o2 customer really poor service.

Hello. On the 23/03/16 I approached o2 to provide me with a new phone on contract, upon speaking to the sales adviser I was offered a closure deal of my 2nd 3rd and 4th airtime bill will be waived if I was to proceed with the order on that day which ...

o2 Pay & Go insurance

Collecting my handset next week from store. Can anyone give me info on the P&G insurance costs and policies etc... I want to read the small print and make a decision before I go instore. Thanks

Resolved! Unlocking old contract phone

Hello, I am looking to unlock an old contract phone with o2 (HTC One) which was out of contract six months ago which was subsequently upgraded through o2 to a HTC One m9, maintaining the same phone number. I have went through the online form only to ...

Resolved! Big Bundles minutes

Hello! Can someone tell me if the minutes in Big Bundles are to all UK networks or O2 only?

O2

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