Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying my bill from abroad

I recently moved to Ireland and closed my pay monthly account, cancelling the direct debit. Today I received a text telling me my account was overdue (because I cancelled the d/d, the final bill was not paid.) I tried seven times to call and pay over...

Recieving sms

Cant recieve sms to my phone after changing my number to o2 from another providor, does anyone know how long will take please

Resolved! pay to go international calls

Hi all, I just got a pay & go sim card and I am going to top up with a 15 bundle (2GB/750 minutes/2000 texts).I wonder because I can't seem to find this information; can you make any international calls within this bundle? (UK to european countries) ...

Resolved! Data usage in a remote location?

Hi, this is the first time I have access to data and it's extremely useful, I was just wondering though; Is it available everywhere? Will I be able to use my data to connect anywhere in the country, or does it work similarly to my phone signal, where...

Resolved! When will I get 100% LTE on O2?

When will I get 100% LTE on O2 without the need to fall back on 3G?

Resolved! O2 travel

I'm going to Poland in July. Don't really understand "o2 travel". For £1.99a day can use as much as I want data, calls etc? I'm on pay monthly, unlimited texts/calls, 20gb. Thanks

Resolved! Sharer contract

I am on a "O2 Refresh ultd 24M 2GB 4G" tariff; taken out last year when my data useage was high. However now I do not need more than 1GB of data and texts have reduced as well, minutes were never used that much. My wife is on another network and has ...

Resolved! Re-new Sim-Only Contract

I forgot to ask if the new contract still includes free calls to and from other 02 numbers. Thanks.

Device Plan Payments

Hi, I'm hoping someone can help. I really need to reduce my tariff due to change in circumstances that were completely unexpected, however I have been told this is not possible due to the fact I need to pay off my device plan (which I am perfectly wi...

Resolved! Unblocking iPhone/imei number

Good Morning everyone, Just looking for advice or assistance in relation to this issue. Long story.... here it goes. On Monday (31st May) i had contacted o2 in the early evening (around 7.00pm ish) to report that my phone had been lost and asked them...

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