Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract renewal

Poor customer service, i wangt to renew my contract but can't seem to find somebody to chat to, everybody is busy. I'm a long standing customer and have 8 days to decide if i'm going to leave o2. Give me a good reason not to. Not happy, Andrew Hepwor...

Resolved! Credit check

Hiya can i just ask how they did a credit check as im not sure whether mine was dodgy or not?

O2 travel on new contracts

With the new iPhone contracts they're offering unlimited EU data. Does anybody know if this is 4G connection. The Internet connection on O2 travel right now is appalling. Also the new contracts say you get 120 mins and 120 text free in Europe. Is tha...

Resolved! ACCESSING PHONE INFO FROM PC

I have just sent my iphone away to O2 Recyc le after backing up on PC and icloud. Is there any way i can access my calendar information from my PC, as I dont get my new phone for two weeks?

Resolved! loyalty team upgrade

Hello, I have had calls recently from the O2 loyalty team saying they can waver any upfront costs and a better deal for my upgrade but i couldnt decide on a phone. I have now decided what phone i would like but i cant find a way to get through to the...

Resolved! Transferring Number to another my o2 account

Hi is it possible to transfer my sons phone from his mums my o2 account to mineThanks

Resolved! Order been accepted?

Hi guys. Just ordered the New iPhone 7 plus. I've never dealt with o2 before personally so unsure on there order process. I made the order everything went fine, they have taken £70 cost out of my bank straight after the order was made.I have received...

Resolved! Cooling off period change of Handset.

I've had a real run-around on the phone with o2 today. Over an hour and passed from CS to cancellations to returns to sales and back to CS. I have a new contract and I am within the cooling off period (under 7 days but I believe with o2 for change of...

IPhone 7 128gb jet black

Ordered on the 11th Sept stating that it will be delivered on release date, money came out but not heard anything not even a email to say my delivery date or that it's been delayed. Really bad customer service when your promised something then stick ...

o2 sim only (2008 tarrif ) mms does not download

Hey Guys All of a sudden I can not seem to receive mms message/ it seems to send fine....it just says downloading...? Could someone please shed some light. The sim is a sim only / pay monthly I called o2 and they advised to enter the following : Mobi...

O2

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