Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contract

I received a letter stating I could end my contract early, the advisor on the telephone informed me it was sent in error and that it only only apply to sim only contracts

data

hey, I recently started a O2 contract after signing up to a virgin media broadband package. As part of the package, my o2 plan should have 6GB data but currently O2 is only giving me 3GB?

Account

I don't have access to mobile number so can you send login code to my email so I can pay bill I rung the lady couldn't understand finally said she did it but she hasn't

Adult content

Hello how are you? I’d like to view adult content websites on my phone but seem to be restricted? please advise.

pay a bill

trying to pay my final bill

Disney chanel

I did not apply for this extra and have been charged several times please remove this from my bill and refund me thanks

Resolved! Stolen Phone

i reported my phone had been stolen to you on Monday 27th May 2024 and you confirmed by email on Monday 27th May 2024 at 11.28am and 11.29am that you had placed a bar on the sim and blocked the IMEI number. The insurance company have requested the fo...

Invoice

I have just received my new phone but have no invoice for it

Resolved! Age verification

How do I remove age restriction

out of minimum contract term

HelloHow do I reinstate my monthly airtime plan when phone is saying I am out of the minimum contract term?I simply cant receive any one time passwords because phone says emergency calls onlyThanks

O2

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