Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PAYG Data usage

Hi Folks, Is it possible to find out how much data is being used on a Classic PAYG? I want to see how much My daughter is using a month so I know which is the most appropriate bundle to get. many thanks, Adam

Resolved! O2 signal is disappearing.

Hey you guys & gals.Can you tell us why the O2 signal in our valley is getting progressively weaker over the last six months?I've just had to walk up the lane 1/4 mile away from our group of houses to get a signal with NO JOY AT ALL. NO SIGNAL.So wha...

Resolved! Changing Billing payment details

Just wondered if anyone could help ? I can not find the option to change payment card details on my account (online). Kind Regards Lisa

Resolved! Classic Pay As You Go

Hi, I switched tariffs from the old tariff "Text Anytime" To "Classic Pay As You Go" on 23/12/2016. After moving tariffs I came across the following web page - http://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go . On the web page it states a...

Resolved! Data call charges

Hi, my recent bill was higher than expected and I've been charged £14 Data calls? I don't really understand what this charge is. I don't use Skype or make calls using internet and I can't work out what else it is. Any ideas?thanks

Resolved! EU roaming

Hi, Do I have to do anything special to be able to use romaing data as my normal uk data (new regulation from today on) or I just keep data nd roaming on? ThanksKristina

Charge for rejecting a marketing call?

It appears I'm being charged for rejected calls. Can this be right?

Resolved! Calls do not divert to voicemail

If I am on a call and another person tries to call me, their call just disconnects. How do I get their call to divert to voicemail?I have checked and voicemail is turned on.Thanks

Resolved! Using mobile in Majorca and the Canary Islands

As Majorca and the Canary Islands are classed as a part of Spain. Just wanted to make sure they are included in the new European Roaming Rules.

breach OFCOM regulations regarding PAC

o2 are refusing to provide me with a PAC until I top up more money, they are REQUIRED to provide one upon request but are holding my number to ransom until I give them £10. I don't know what to do to resolve this

O2

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