Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have been with o2 for years now. Unfortunately I have been off work for the last 3 months due to a serious illness and being in hospital. Ofcourse I haha not been able to pay my phone bill, which means no data etc which was ok. However. They then d...
I had an upgrade and renewed my contact in November through carphone warehouse. I used to have 2GB data but the new contract gave me 4GB. In December I had a text notification from O2 saying I had used 80%of my data even though I hadn't been using it...
I usually get a (very quick!) e-mail when I pay my AirTime and DevicePlan each month using the O2 Wallet in MyO2 app.This morning's payments have gone "receiptless", so far - is the system that serves this useful purpose unavailable? Screeenshot of t...
Been trying to pay a bill but it keeps saying that I have incorrect detals. Is there something wrong with the system as I am sure the card details are correct as I use it all the time.
So Friday the 4th January I applied for a contract with o2 Wich I got declined for but they still have took my upfront cost of £66.99p ? This has been 4days now I have phoned them them don’t have a clue about it they can’t find me on the system my ba...
Hi there.Last month I had a premium rate message of £2.50 applied to my bill from 64404. I had neither requested any service or signed up to any service. I got in contact with the live chat who, against my wishes to text the number as I did not want ...
hi, my contract has recently expired, due to the fact that I do not want pay monthly service, I would like to cancel the continuation of my contract and go on pay as you go. I note that I do not have the opportunity to go to the o2 facility at this m...
Hii switched to O2 on Saturday and got a PAC code from Vodafone to allow me to keep my old number. Today it was switched on for O2 and i can receive texts and calls, but when i text other people the messages come through on the temporary O2 number an...
Hi, I recently claimed on my O2 insurance for a cracked screen and received a new phone.I am on the O2 refresh, and can now upgrade, presumably I can do this with the phone I received after the insurance claim?Thanks
On the 22nd of December, I upgraded my pay monthly sim tariff. Now, this was supposed to come with Netflix credit but I haven't been able to redeem it; everytime I attempt to claim it, it tells me the following: "You're all set to redeem your Netflix...
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