Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Red27MobileLtd

My son is 10 and he's mobile, which is billed to my account, is being charged £3 weekly for Red27Mobile Ltd. He claims he does not know what this is about.... How can I stop this "bleeding", it's unegnt as Os does not ansewer my calls and I end up in...

Resolved! Switching Tariff

I would like to switch to one of the SIM only 'limited offer' tariffs listed on the website, however these do not appear as options from within the app or my account on the o2 site. I am unable to contact via the phone as this now appears to be for '...

Upgrade tariff

Hi, I want to upgrade my tariff. I have student discount on my current plan I was wondering would it still apply?

i cant send pictures via mms

i cant send pictures via mms i have unlimited messages but always fails to send

Extra £100 trade in Samsung

Hi i was wondering what was happening with the Samsung extra £100 trade in offer because O2 recycling are not currently accepting phones

New O2 Sim for Wifi Hotspot

I ordered a new sim (I am already a pay monthly wifi customer with an O2 Airtime plan). The sim has arrived - we want to use it in a mobile wifi hotspot we have bought as we have just moved house and BT has let us down with installing the wifi. The S...

Resolved! End contract

Hi is there anyway I can't find out how much I would owe to end my contract early

Cancelling Contract Renewal

Hi, Was looking into cancelling the renewal of my contract now that it's about 30 days until it happens. I tried to call in just now to do that, and after answering the security question was told that calls are unavailable right now due to decreased ...

e sim

Hi..how do I get an e-sim package?

SIM Failure

I have a SIM failure on my iPhone XS Max, tried reinserting/cleaning the SIM but no change.Any ideas how to proceed as the o2 stores are currently closed?

O2

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