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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237504 Views
  • 2 replies
  • 2 kudos

Personal information and data breach o2

6 times I've asked customer service agent to register a complaint and completely ignored my request again and again, incorrect address stored and information regarding my O2 account and personal information sent out to incorrect address, has anyone e...

David75 by • Level 1: Joiner
  • 596 Views
  • 5 replies
  • 0 kudos

Resolved! Lost phone

Hello i have lost my phone and need to order a replaced contract simcard

Ricko176 by • Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! 02 extra charges

i dont know why i dont have a limit or anything iv been paying my bill but for some reason i cant put anything on my phone bill using extra and i have no extra charges on there either

GrimShino by • Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Bill

Wisiwowossoso

JR12 by • Level 1: Joiner
  • 278 Views
  • 2 replies
  • 0 kudos

O2 security

I have recently upgraded my account and have been offered the McAfee Mobile Security that apparently I can use on any device,How do I use the security on my PC?

RAB2 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Payment left bank but not reflected on my account?

Anyone had an issue this month with Apple Pay not reflecting on there accounts? I paid my bill(s) via Apple Pay, three payments have left my bank but yet my account is stillsaying overdue! been on live chat twice and no joy!

WylieJ by • Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Phone Number has Changed

I received an email today saying that my phone number has been changed and to get in touch if this was not me. Because of this, I have been unable to make any calls/use data, and whenever anyone calls me it says they have dialled an incorrect number....

Robb76 by • Level 1: Joiner
  • 432 Views
  • 3 replies
  • 0 kudos

WE CAN'T PROCESS YOUR UPGRADE

FOR 3 WEEKS NOW AFTER A CANCELLED ORDER THAT GOT STUCK IN THE SYSTEM I HAVE BEEN TRYING TO UPGRADE AND THE MESSAGE I HAVE BEEN GETTING FOR 3 WEEKS IS WE CAN'T PROCESS YOUR UPGRADE AT THE MOMENT BECAUSE WE'RE WORKING TO FINSIH ANOTHER REQUEST ON YOUR ...

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