Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

contract coming to an end

My contract is coming to an end on 08/08/24 can you advise how I get my PAC code

£30.00 refund

I was told that i would not pay any payments till Nov 24. Due to a £30.00 refund. Explained in Northwich store

Cancel contract and keep number

I am going to Australia potentially for a year so will need to cancel my contract - is there a way I can keep my phone number for when I return?

lost phone

Hi i have lost my phone how do i let 02 know

upgrade

Hi I am looking to upgrade my phone but my account says i am unable to due to having outstanding payments however when i go to make a payment it says that the amount i need to pay is 0 so i am confused as to what te issue is. My phone has never been ...

my phone wont make calls or receive texts

I changed my airtime plan but now my phone has stopped working.

New bill

Hi I have recently updated my address and would like a new bill for this month with my new address on. Thank you Charlotte Welton

1

Unable to use iMessage or facetime

I recently changed to virtual sim however I am unable to send messages and unable to turn on iMessage. Same applies to FaceTime. When I do turn FaceTime on the screen disappears

Declined contracr

Hi

O2

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