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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237935 Views
  • 2 replies
  • 2 kudos

Resolved! Delivery adress

Hi guys! I just wonder how do i check my delivery adress after placing my order if ifs correct?Also if i ordered the device for 25 july, will it arrive on the day? Its a saturdayCheers!

Pete24 by • Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Resolved! Fraudulent message

Just for information received a fraudulent text from number 07471512395 stating bill overdue. I know this to be false as just paid it! This has a link which fortunately I didn’t click just a warning for others.

Alie by • Level 1: Joiner
  • 749 Views
  • 2 replies
  • 1 kudos

Resolved! Roaming abroad

I currently have a pay monthly tariff with the Europe zone included and the travel zone. I am going to Greece for 4 months to work and I want to be able to use my phone while abroad. Will this be included in my tarried or will they charge me extra fo...

Mano by • Level 1: Joiner
  • 906 Views
  • 5 replies
  • 0 kudos

Resolved! Disney + 6 months free

I have taken out two O2 24-month contracts at the same time, both contracts are registered in my name and are now up and running and both of them come with 6 months free Disney +. I have activated my Disney + 6 months free subscription on one of my c...

Resolved! One year free Disney +

Hi can anyone help I recently took out a new contract an automaticly got a year free Disney + when I go to the app to look its looking me to subscribe.. do I have to put in a code r something thanks

Livi2006 by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Late Delivery

I ordered my phone on 7/7/20, when I ordered it said next day delivery. The order still hasn’t arrived at the delivery depot. When will I receive it and how long am I going to have to wait?

AMcF by • Level 1: Joiner
  • 624 Views
  • 3 replies
  • 0 kudos

Unable to contact o2

I have been trying all morning to talk to someone on o2. It is extremely poor practice that I am unable to talk to anyone about my issue that needs resolving today. Can anyone advise me on how I talk to an actual human regarding my query

14Katie by • Level 1: Joiner
  • 724 Views
  • 3 replies
  • 0 kudos

Resolved! Possible Fraudulent Text

Hi, I've recieved a Text Message from +447827730393 that reads as follows :-O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: [mod edit: removed to ensure safety]I'm assuming this is a phishin...

Returned phone

I upgraded my phone the end of June and called to return as i wanted a different phone, i was sent a recordered delivery bag which i sent the phone back in last tuesday but i have not heard from O2 yet to inform me the phone has been returned. I am s...

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