Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why am I still getting messages from o2 and I have an active account when I moved to giffgaff on 24/

I moved over to Giff Gaff on the 24th April 2024 but I still have an active account with O2 why is this? I have paid for my phone in full.

It’s took 2 payments from me

Hello i paid off my pay monthly on saturday of £203. today i woke up with another payment taken off me which was another £203 which then put me in overdraft. why did it take another £203 from me when i already paid it off on saturday ?

Sim blocked

Hello there,I have upgraded my iphone 13 promax to 15 promax since Aug 06. But until now i can't make or receive calls & text messages. I have spoken to 202 to numerous agents and was told that they are sending a new Sim. But it has been 2 wks. and i...

Unable to track

Hello Team, I am unable to track my delivery please check and help

Resolved! Canceling disney

How to stop disney

Been texted that I'm in credit for £13...but I have left O2...asked to contact you

Please help, I have received text from you saying I'm in credit £13 but have you, so being in credit on next bill is useless? Please can I have a refund, as you have offered?Thanks.

where is my order

ordered i pad weeks ago where is my order ?

Stolen phone

I recently had my vehicle stolen which had my phone inside. The police retrieved it and have now given it back to me. I couldn't pay my phone bill due to my bank card also being inside my vehicle.I should have had my old mobile number ported over, bu...

I would like to end my contract

I would like to end my contract and get a pac number

O2 have failed to transfer my old number over, nearly weeks into the contract

I rejoined O2 nearly two weeks ago and entered my PAC code from EE that same day (28th July). After the two days I was advised it would take for the switch to happen, I contacted O2 and was advised that it would definitely be done within the next two...

O2

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