Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sigh. I used my 14 day cooling off to PAC out but now getting charged the full contract

After posting on here about slow speeds, I got a PAC from O2 on THU 28th June whilst I was still in my 14 day cooling off period. I requested by PAC from O2: The O2 SMS message stated that "You're in your Change Your Mind period, if you switch before...

I am trying to upgrade using uswitch and you cancelled my order and now keep saying get in touch

I would like to upgrade to the 100gb £12 a month

Received an empty iPhone 15 pro box

Today I received what I thought was my new iPhone 15 pro contract phone and to my surprise I open the box and the phone was missing even tho the box had the 2 peel off seals. Has anyone else had this happen to them? I’ve already contacted o2 regardin...

Google Promotion

Does anyone know how to get the one year free Google Gemini and YouTube premium subscription was meant to get it for my pre-order?

Resolved! My contract

How do I find out when my contract ends

Resolved! Porting a number

Hi there I have an 02 pay monthly sim with no 20% loyalty discount ( as I forgot to text within 28 days of receiving the sim ) is it possible to take out another 02 pay monthly sim , apply for the 20% discount on the new sim and then port the number ...

Resolved! Apple Watch contract

Hi all does anyone know roughly how much an Apple Watch cellular contract is a month ? I am in a pay monthly sim and have my own Apple Watch so I just want to link it to my existing pay monthly contract thanks in advance for any help and advice

SIM not working overseas

Hello, I have recently moved to Australia for a short period of time and still have my UK sim which I need but since I have arrived here the sim has stopped working. All I get is an SOS symbol at the top of the screen.I'm unable to access my account ...

Order not showing up

I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me...

Weird one

For the last 3 weeks I’ve been having an issue where I can’t receive calls or texts ! I can make calls and send texts and I have data on my phone! I’ve done every trouble shooting under the sun rebooting network settings new sim physical and e sim! C...

O2

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