Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

switch from contract

I want to switch from contract to pay as you go. With same number

Cancel contract

I would like to cancel my contract please

Cancel Contract, with no access to sim or phone number in question

I want to cancel my contract, but i cannot find anyway way to do so.I'm not changing phones or contracts, i never used this number or sim.I was given this number as part of a virgin media contract which I am no longer with.

Want to cancel my contract

I want to close this number [ REMOVED] as not used [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. ]

reducing monthly payments

Hi, I have been made redundant and need to reduce my monthly payment. how can I change my plan?

I had cancelled my subscription

N

Billing

I left 02 within the 14 day window of starting a sim only contract I have been in touch to cancel and was informed I didn’t need to do anything other than cancel my direct debit so I did I had to call back again as I was getting missed payment notifi...

Legit Email Address?

So I recently received an email from O2 and I wanted to make sure it was legit. It was regarding a late payment and states that a payment is overdue by X amount. It states that if not paid in 16 days that my contract will be cancelled and my services...

Resolved! Error code 08 Apple Watch Series 8 - no one at o2 can help!

Day 5:We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08. 3 o2 shops, phone calls into 202 no one ha...

Singnal

Hi, I’ve had no signal on both of my contracts for 3 weeks and feel I shouldn’t have to pay this months bill when I haven’t had access to my phone

O2

Forum Posts