Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contract change

Hi,on a 24month SIMO contact, now in last 11 months. Can I upgrade /change to 12 month SIMO contact with no penalty? Tried via us USwitch link, and still wants cancellation fee? Is it best to chat online or talk directly to CS?Thanks

Airtime

hi ive been charged £6 airtime why and what is it thanks

Monthly contract

How can I be paying for a phone I have not received

number transfer

Hello, I had recently initiated an account with O2 paying monthly but I would like to keep my previous phone number. It seems like it is not transferred yet and I cannot accept calls

I can’t make any call or text messages

I can’t make or receive phone calls or text messages I cannot get hold of O2 because they Keep trying to send me a code via text which I can’t access customer text is not working. Please will you help me solve this problem as I need my phone for work

Bill

My phone bill was paid late, I have now cleared the arrears but my services are still cut off

new phone

Security check

Can’t received texts for security check. SIM card in a router

No Communication from O2 Regarding Account Updates – Help Needed!

Hi everyone,I’m hoping someone here can provide some advice or guidance, as I’m getting frustrated with my O2 account. I recently noticed some updates to my account, but I haven’t received any communication from O2 about them. My tariff and phone pay...

My order

I am waiting to hear back on an order I made for a pay monthly phone I got an email saying I’d take 24 hours to look at this was on Monday order number is [REMOVED]

O2

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