Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237208 Views
  • 2 replies
  • 2 kudos

My order is still to be uplifted

I placed an order for new iphone , days ago ,initially it was for next day delivery, but its still “to be uplifted “

Stuartype by Level 1: Joiner
  • 103 Views
  • 2 replies
  • 0 kudos

Resolved! Extra charge

Just checking bill n I have been charged £10 for receiving something in November from number 70410? Any ideas anyone? only thing I sent round that time was money to children in need

Tmw2024 by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

Phone bull

Hi I can’t pay my phone bill on app as my account has been suspended 

Phone bill

Hi I’m trying to pay my phone bill but my account is suspended. I’m currently in a foreign country and can’t call either. Is there anyway of doing this as every time I try to log in it wants to txt me a message to confirm who I am but my phone has be...

leave 02

I wish to end my contract and do not want to keep my number. I am not going to another network. There is no link online to do this and no readily available contact in the "contact us section"

thc009 by Level 1: Joiner
  • 109 Views
  • 2 replies
  • 0 kudos

Puk code

Hi I need Puk code for this number ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

2419 by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

When am I going to receive my Pixel 9 Pro XL?

I upgraded last thursday using switch up & the order still says processing and I have not received a dispatch email, despite the expected delivery date being tomorrow(22nd). However, on the actual order it says they have already sent the item, but al...

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Penny93 by Level 1: Joiner
  • 32195 Views
  • 236 replies
  • 0 kudos

O2 proof of usage is not accurate.

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...

KRB78 by Level 2: Apprentice
  • 4627 Views
  • 45 replies
  • 0 kudos

fraud

our O2 phone is my husband's and he is out. I've been rung by someone purporting to be from O2 who told me about switching SIM cards tomorrow and that I would receive a code. When I received your code I gave it to the man on the phone before I notice...

vick1 by Level 1: Joiner
  • 144 Views
  • 5 replies
  • 0 kudos