Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237935 Views
  • 2 replies
  • 2 kudos

Resolved! Contract due to ens

My phone contract is due to ens 18th July I don't want to stay with o2 or renew contract when this ends but I can't find out how to make sure payments don't carry on after end date

Emmz by Level 1: Joiner
  • 515 Views
  • 2 replies
  • 0 kudos

Fraud with account opened in my name!

So, someone has opened a new account in my name and returned the device-apparently this is not fraud!I had a letter a couple of months back about a missed payment of £14, called O2 and they advised if it isn’t my account and they can’t find anything ...

Vix1013 by Level 1: Joiner
  • 767 Views
  • 2 replies
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o2 changes from 2nd August -- Pay Monthly

Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases. New Terms and Conditions Price Changes Headline ChangesIf you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%If bef...

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madasaf1sh by Level 78: King of Kings
  • 2666 Views
  • 14 replies
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Resolved! Swap sim

I’ve received a new sim today, I am trying to swap sim, all the phones I put the sim in has got no service so can’t text to swap.

Kirsty_68 by Level 1: Joiner
  • 522 Views
  • 2 replies
  • 0 kudos

Resolved! Settle device plan

I haven't got an 02 phone and I want to settle my wife's device plan, can I just speak to someone and not a machine

Russell55 by Level 1: Joiner
  • 634 Views
  • 1 replies
  • 0 kudos

Roaming isn't working in Latvia

Roaming isn't working in Latvia. It was workink first two day after arriving in Latvia, then just sopped. Trying to connect to TELE2 LV, BITE LV nothing. Any ideas?

Resolved! Roaming Charges

THere was an article in the Independent stating o2 are changing EU roaming policy later this year, the article states 25 gig free date then £3.50 per gig of data after that, the article says o2 customers have received e mails about this but i have no...

abzt by Level 1: Joiner
  • 854 Views
  • 3 replies
  • 0 kudos

Resolved! My details

Hi,My name has changed. How can I changed my name on my O2 account?RegardsOliver

Details by Level 1: Joiner
  • 557 Views
  • 3 replies
  • 0 kudos

Swap my Sim

I was in that much excitement that I forgot to swap my sim before wiping my old phone. Is there anything I can do as I can’t currently receive calls or texts.O2 and Apple send texts to my number but my new 5G sim does not receive the texts and I have...

Iain3 by Level 1: Joiner
  • 1300 Views
  • 8 replies
  • 0 kudos