Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237932 Views
  • 2 replies
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Resolved! Out of brexit

Am I right in saying I can still use both data and calls at no extra cost when in Spain at no extra charge until my contra runs out

Denise5 by Level 1: Joiner
  • 598 Views
  • 3 replies
  • 0 kudos

Resolved! Charging my new phone

I just received my new phone, do I need to wait until the charge runs out before charging it again to better future battery life or is that not a thing anymore?

Resolved! Porting to O2

Hi all, Long time lurker, probably first time poster. I've had an O2 contract for some time but only recently decided to port my 'main' number to O2. Today is my port day and my old SIM/Netork has lost service as has my O2 SIM. Is this normal to lose...

garetc by Level 8: Talented
  • 1515 Views
  • 7 replies
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o2 Billing for Microsoft 365

Hello, I have tried to use my phone bill to pay for Microsoft365 and they've told me to come to o2 and ask the question. Anyone else have this issue? Pick a different way to payWe couldn't get authorisation for this purchase. Pick another way to pay,...

Jue92 by Level 1: Joiner
  • 1312 Views
  • 5 replies
  • 0 kudos

Resolved! My e sim

Wheres my order for my e sim please

Resolved! Early termination contract, no penalty

Hi,I cancelled my contract early after receiving the price change email saying I could do it with no early termination penalty.I did this through the chat function giving 30 days notice.However, I haven't received any confirmation by email or text, i...

Le64 by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Moving abroad - want to keep a pay monthly contract

Hello, I will be moving permanently to Poland in approximately a month. I will still carry on working in the UK, however this will be on a remote basis. I would like to keep my phone number and my existing contract, which is pay monthly (no phone, si...

Mpw1101 by Level 1: Joiner
  • 3169 Views
  • 9 replies
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Resolved! Device will not come back on

My device is two days old and tonight it has gone off on its own and will not come back on its a Samsung A12. Has anyone else had this problem and is it best to go to a store to sort this matter thank you

Williams1 by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos