Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! losing reception

Hi, I joined o2 3 weeks ago and since then every time when I make a phone call I'm losing reception for a few seconds. thanks

Resolved! Cancel contract

When can I can my contract

Resolved! Using data and minutes and texts in Cyprus

Hello can anyone advise me do all my inclusive minutes texts and data work while I am in Cyprus or do I have to get a package

Resolved! Age restrictions

I don't have a credit card to unlock

Roaming blocked

When I ring from Rep of Ireland I gat the immediate message. Your call cannot be continued.

Resolved! Cancelling Disney - How is this done

I am trying to cancel Disney but finding it impossible and chat lines are too busy to help - can someone give me any ideas?

Resolved! New O2 SIM only contract start?

I’m about to sign up for a 12 month O2 SIM only deal via a third party, MoneySuperMarket. The link takes me to the O2 web site to complete and this indicates up to three days delivery time. That being the case, when exactly does the new O2 SIM only c...

Resolved! Bill issue

Hi I’ve got my bill on my 02 app as 34 pound however I’m getting paid an extra 13 pound can you tell me what that is for as they are coming out as different charges and not showing up on my 02 account

Resolved! New card not up and running

Just not long received my new upgrade on my contract, got my new sim and it's In the the phone now and I am having an issue that its not active. How come when I get new phone, the sim card isn't activated.

Resolved! Can't get through to O2

I'm having a nightmare trying to get through to O2. Aura and the chatbot don't work or operators are all busy. The number 0344 809 0202 won't accept either of my product phone numbers when I try to enter them.Any way of getting through to a human bei...

O2

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