Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Free wireless earphones with A52

HiI purchased my A52 when the promotion of free wireless earbuds was on .However, I have never received these and was wondering if I will receive them now ?

Resolved! Can I change my mobile number mid-contract

I was setting up a PAYG phone for a relative, and brought a Vodafone SIM card as was unsure if it was needed.Vodafone had already sent them a sim and number, so they don’t need the one I brought.I looked at the phone number and I’d like to make it my...

Resolved! Over charged payment

I've been charged extra for purchasing things off of itunes which I do not own an acccount

Resolved! Using Data in Ireland

I am on an O2 sim only 12m 10G package and will be travelling to Ireland. Can I use my data allowance when I am there and are there any roaming charges?

Resolved! Phone line

I want my phone services back on ASAP!!!

Resolved! Minus on latest bill

I got an upgrade but my latest bill for my old phone shows -£58 and asking me to make a payment but it wont show me how, does this mean i owe them or they owe me? Ive also been asked to make a payment on my new plan

O2 have ruined my credit score!

I am in the process of buying a house and during an appointment with my mortgage advisor i realise my credit score is bad because of O2 adding bad credit to my name, which i now see is not a new thing. To keep things short, I bought an iPhone in Nove...

Resolved! Covergae in Spain

Any help appreciated. I am pay monthly, Apple 12 phone. I can only use my voice phone here in Majorca. There is a 4G signal, roaming is switched on (I think), but cannot get email or use Google Maps when I am away from Wifi. Cannto get hold of O2 on ...

Resolved! Cancelled order but still been charged for plan

I ordered a iPhone XR with a pay monthly plan. After waiting 7 days and my phone still not turning up I called and cancelled my order. I’ve just checked my bank account and I’ve still been charged for the plan. I do not want to be with O2. Please hel...

Resolved! How to get hold of the account management team

How can I get hold of the payment managment team or online chat its a joke some one please help

O2

Forum Posts