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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! When do I give my phone to o2?

Hey everyone!I have pre ordered the iPhone 16 pro max on switch up on release day with an expected delivery date for the 20th. However I have received a email and text message saying it could be delayed up to 1week. But delivery date has stayed the s...

Upgrading SIM Only Plan

If I upgrade my phone+sim contract to a new sim only contract. Can I activate through eSIM whilst in the EU? Just want to take advantage of prices before October when I'm back in the UK. Thanks!

Sptz87 by • Level 1: Joiner
  • 426 Views
  • 6 replies
  • 0 kudos

I am an existing 02 customer

I have a dual capacity android phone and wish to keep my existing number, but to add another number to my system, what deals do you have on offer at the moment as the market is quite competitive.

Lowsun10 by • Level 1: Joiner
  • 345 Views
  • 3 replies
  • 0 kudos

Human!

It’s crazy how I need to try so hard to get some actual human customer help, robots don’t do nothing…how do I get hold of a human living being on the other side of the phone, that can actually do something, such simple thing as giving advice??

Pj4 by • Level 1: Joiner
  • 266 Views
  • 4 replies
  • 0 kudos

Data available different from pre-contract document

Dear all, The pre-contract document and the agent said it is 4GB monthly, but the later email and info after logged in both said 2GB. Any idea how to sort it out? Thank you.

hoi by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

iPhone 16 pro

Hi. I was trying to order the IPhone 16 pro and got to the payment part which you have already taken the £30 from my account and before i could order it a pop up said that you’ll get back to me within 24 hours after you did more checks on me. Then an...

Can I make payments towards my contract to lower monthly payments?

Hi,if I want to make cash payments towards my contract, can I do this?Also does it lower the monthly payments? im assuming you can’t shorten contract length, but by making these payments, it will lower what you pay.maybe only lowers handset payments,...

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