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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237481 Views
  • 2 replies
  • 2 kudos

Resolved! O2 insure

Hi I need to speak to someone regarding my phone to put through the insurance

Daniekle by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Resolved! Fault on iPhone 12

We have received our iPhone 12 under my daughter number but I’m the account holder. The o2 shop said the battery has blown and we needs replacing. Please advise as having trouble getting through on the phone

Susiemac by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Extras

Hi, I need some help. I activated my extra for DisneyPlus and it says it's active and renews in April 2022. But it's not been applied to my Disney Plus account. It says my sub runs out 17th of November when logged in to Disney Plus. Did I do somethin...

Resolved! Disney+

I have been trying to figure out why my bill has jumped up not too long ago and have finally realised I have been signed onto a Disney+ subscription I never asked for and never received any details about.

Irwin109 by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Massive money taken from my account

02 sent me a text asking if I wanted to add an extra. I applied for an iPad with £0 upfront. As soon as I applied 02 took my full handset payment of over £1000 which was my sons Xmas money for him and my grandson. I have had 4 phone calls with o2 one...

Drewmcmon by • Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! capping my bill

how do i set a cap to stop my bill going over a certain amount.

kyan154 by • Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Resolved! Can not find my address on O2

Good morning. I have tried many times to get a Monthly Pay Phone but always I can not find my address. It only appear some flats in the list. As my flat is new I thought that it was happening because the Council Tax was not with Band on, but I alread...

Resolved! "Change your mind"

I have had a new iPhone 13 for just over a week. I have been having buyers remorse that perhaps I should have ordered one with more storage. I am waiting a return postage bag to send it back. I have used the phone for a short time very carefully, in ...

cmor84 by • Level 1: Joiner
  • 1476 Views
  • 9 replies
  • 0 kudos

safesearch

how do i turn safe search off?

toe by • Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos
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