Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moved into a new house, on a pay monthly contract, but only have one bar of signal

Moved into a new house, on a pay monthly contract, but only have one bar of signal even though it says on the website I should have a decent signal, cant get hold off 02 about it either ? Luke

Resolved! Pixel 6 Pro delay means ineligible to claim headphones

I've eventually managed to find out that the Pixel 6 Pro is out of stock (order placed 25/10) and it will be more than 6 weeks until I get the device.To claim the Bose headphones I need to submit the application less than 45 days from the order date ...

Resolved! Ireland - Cannot dial 0818 numbers

Hi, you cannot dial 0818 or (+353 818) numbers from a UK phone when in Ireland, will these numbers be opened up? I ask as many services are on the end of these numbers now and I can’t call them.

Resolved! 2 new sim deals

I signed up for 2 new sim deals 4 days ago. Still haven't had any sims delivered and just got billed for bith accounts even though it states you will be billed 21 days after the sims have been activated. How have they been acivated when i havent even...

Resolved! Can you upgrade ur sim to 5G

Can u upgrade ur sim to 5G. I’ve just put my 4g sim in a 5G phone

Resolved! Leaving O2

Hello, I'd like to end my contract and leave O2, due to change in country

Resolved! Been cut off

It say on 02 we'd site that if you miss payment you have a month to pay my question is why did 02 give me two days my sister had massive heart attack which I told you but you didn't care plus you wanted me to pay for my service every month yet I only...

Resolved! Virgin / o2 volt

I just tried to activate my new volt bundle for having both products. The site says at my current address virgin isn't available, I've had virgin installed longer than 3 years

Resolved! Benefits missing

So I changed my tarrif to a bigger one and my volt benifits no longer show now its still showing in the Bolton page but doesn't give me any extra like it should getting hold of customer service is so poor I've tried calling and it just ends up tellin...

Resolved! not continuing with my contract when it finishes

Who do i email to make sure that my contract doesnt auto renew ?

O2

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