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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Resolved! Refund

O2 canceled our o2 contract pay monthly as we missed a payment now all of a sudden alot of money witch is my daughters dla money has all gone to you

Staceyfos by • Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrading phone by O2 app

Hi, I currently have a Google pixel 3a and I am thinking of upgrading my phone to a new 5g phone by using the O2 app.My old phone is a pay monthly and the new phone will also be pay monthly.My question is if I upgrade do I just put my old SIM card in...

Pjeffery1 by • Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

O2 account

I've just got an extra phone on my account through uSwitch with O2 with a discount but it's not showing on my O2 app it's telling me the amount before discount will my bill still have the discount when it arrives

Sim Card Suddenly Stopped Working

My sim card suddenly stopped working today, I didn't really notice when it stopped working during work as I was connected to WiFi all day. I noticed when I was about drive back noticing there was no signal, but didn't think much about it. I ordered a...

Jezza717 by • Level 1: Joiner
  • 6563 Views
  • 7 replies
  • 0 kudos

Resolved! upgrade on second phone

Hi I have 2 numbers on my account, one for me one for my daughter. I have just upgraded my daughters phone but want it on my number. I have done this before but managed to speak to someone - as i don't live near a store i have done this on line. Will...

JulesMH by • Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving 02

I’m thinking of leaving 02 as the price compared to a lot other providers is ridiculous. I can basically get a phone AND more data, just for what I’m paying for my monthly tariff. my question is: I’m paying monthly for my handset. As this is a separa...

JohnT5293 by • Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Return Phone Please!!!!!!

I need to return the phone I purchased one week ago as it is not what I want. It is impossible to get any response from anyone in terms of policy and procedures. I went to an O2 store and they informed me that they do not accept returns, and to call ...

Byrnesie by • Level 1: Joiner
  • 331 Views
  • 2 replies
  • 0 kudos
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