This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237507 Views
  • 2 replies
  • 2 kudos

Resolved! Nintendo switch

I've ordered an nintendo switch said I couldn't get the order gone onto my online banking and the £30 upfront fee has been debited from my account but had no confirmation email and can't see anything on my 02 app can anyone help?

Hannah89 by • Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! Old mobile number

Is there anyway someone can assess my old number, I need a code that Facebook have sent but obviously can access it, I need to assess my business account but can't. Please help

Mt3 by • Level 1: Joiner
  • 616 Views
  • 3 replies
  • 0 kudos

Resolved! How do i remove Sync 1?

I had an esim on my apple watch but was not using it.How do i cancel this?I removed it via the applewatch app on the iphone but it warned i might need to contact my provider. Cannot see anything on o2 page to help.Can someone shed some light?

Resolved! Monthly sim activation

I recently joined o2 and received my phone and SIM card today, I rang 202 to activate my new monthly sim but as of now I’m still not connected on the network, does it take a full 24 hours to fully activate the SIM card?

Stephen37 by • Level 1: Joiner
  • 594 Views
  • 2 replies
  • 0 kudos

Resolved! Contract SIM activation

Took out contract SIM today. Person in shop said it would work when I put it in my new mobile phone. Oppo a54 5g. But it is not working. How do I active it to work?

Estranged by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Absolutely fuming- my service was suspended but my direct debit is to come out on 08.01!

Tried calling my family today just to find my services were suspended- the bill is NOT overdue as Direct Debit is to come out on 08 January! Customer services today are completely non existent! Automated service is useless. What the hell am I suppose...

Mya by • Level 1: Joiner
  • 655 Views
  • 1 replies
  • 0 kudos

Resolved! O2 recycle

I've returned my phone and received the payment as agreed, but not the extra £150 for buying a galaxy s21 5g. Any idea how I can contact someone to check what's happening?

Andya123 by • Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Resolved! Phone number

I recently switched from android to iPhone I have always been on 02, I used to not have data so it was pay as you go.But I recently got a new SIM card that is pay monthly and I want to keep my old phone number that was on my androids sim how do I do ...

Top Kudoed Authors
View All
Top