Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I get an 02 account number to pay my bill

Can I get an 02 account number to pay my bill

Resolved! Could someone give me a link to chat to agents who deal with billing

Tried to chat with an agent who was willing to give me a link but lead to an outdated Twitter.Whoever it was, was genuinely trying to help but to no avail. This sudden leaving is fine to price increase that I cannot afford. The current plan is my abs...

Resolved! Setting a spend cap

Hi, I have just brought a new phone and want to set a spend cap. O2 web sites says you need to download the MyO2 and go to the support tab, I did this but the MyO2 app it says go to the Website. I am just going round and round? Please can someone tel...

Resolved! Early upgrade via Refresh.

I'm looking to upgrade early. I've seen a good O2 upgrade deal on a third party website. It's cheaper and also has a year less on the contract length than the same deal on the O2 website for the device I'm looking for. Can I early upgrade via a third...

Resolved! Cancel SIM Only due to price increase

O2 merged with Virgin Media and Virgin Media allow you to leave mid contract without penalty if price increases. Does the same apply to O2?

Resolved! airtime

o2 if you have a new phone and airtime for 36 mouths can pay of phone can you cancel airtime

Resolved! Preorder despatch

Can someone confirm something for me... I have no patience and just went onto O2 chat to confirm my S22 Ultra will be despatched today on Next Day delivery. The advisor has stated that as launch date is tomorrow, the phone WONT be despatched until to...

Resolved! anything iam

Can anyone tell me if I will be able to use my phone in gran canaria will I need to do anything before I travel?

Resolved! When will the upgrade be working on the site?

For about 3 days now the website wont work when I go to upgrade. Apparently the phones are jammed and I don't have the spare time to sit for hours on end.

Resolved! Charges

I've been charged for using premium text service on bill but I have not used.No idea what to do and can't see anywhere to complain. What is costomer help number or text number?

O2

Forum Posts