Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Hi

When I’m on the phone I’m losing signal and can’t hear anyone

Just joined.

Ok I started t fill in to join o2. On 22 September. For got and completed it 2nd of Oct. Today I have been billed from 22 nd sept. To 3 Oct. I haven’t even recieved or activated my sim yet !! ( I’m sim only ) any one had that happen. I can’t phone th...

rougue ohone number

Hi I have a rogue phone numbe that i don't wnat and nevegr received a sim for I don't understand why i have it and i don't wnat it I wanted a new tablet for my child and a sim I have not had either and instead I'm getting this 1£ a month

Home line

Can’t make a call toa home phone line from Spain on my 02 mobile

sim card replacement

I've been paying £6 a month since march for a SIM card that never arrived. I'll be seeking legal action since this qualifies as fraud with you charging me for a service that you failed to provide

Urgent

I can't make my payment online for some reason

Enquiry about my bills

Hi I’m receiving a bill by email. For a phone number I have cancelled could you please explain why and I have changed my contract for my existing phone number, I believe it’d a sim only contract.im an original virgin media Costomer and have been chan...

Resolved! Keep old Phone number

When is the phone number change going to happen for my card so I can keep the old number

Cancelling bolt on to my 02bill

I need the bolt on to my 02 account cancelled. I cannot afford to pay this in my next bill and have been experiencing great difficulty getting this cancelled

Tariff Change

Hi I have recently moved to the USA but would like to keep my number. I want the cheapest tariff just for the sake of receiving any text messages, I do not need to make calls or use any data.

O2

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