Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

I think I have a payment due, ia that right? If it is, can you please confirm that. Thanks

I was told by virgin I would get unlimited data with volt bot o2 is saying double data. Which is rig

Renewed virgin contract and was told by virgin that I would have unlimited data but o2 website says double data. Who is correct?

Resolved! I phone

Want to buy phone contract no upfront cost

Resolved! Payment Plan

I recently set up a payment plan for my Ipad and Apple watch. I set this up with an advisor who informed me to pay by the 15th of each month starting this month. Nothing is showing up on my account and I'm affraid I will be cut off if I cannot make p...

Resolved! Changing my bill date

Hi, my date to pay my bill is usually always the 19th of every month, but I’d like to change it to the 25th of every month if that’s possible? As I now get paid on that date and I find it easier for my bills to come out on that day instead. Thank you

Resolved! Bottom mic not working properly

I bought 2months ago Iphone13 pro from o2 and now one of microphones not working properly what should i do ?

Resolved! Change name

Hello. I placed a new order now and I want to change the name on my account because is wrong, please

Resolved! Interested in a new mobile phone

Hello, my contract has expired, now I have an extension contract and a reduced phone bill.I am interested in buying a new Google Pixel 6 Pro mobile phone, 256GB, color stormy black, 24 months device plan, upfront £ 40, monthly payments £ 58, I also h...

Resolved! Acceptance

Hello wondering if anyone could help. I applied for a contract online and I've received emails with terms etc and nothing else since. I then got a text saying order taking longer than expected. Does this mean I've been accepted also if I have does an...

Resolved! 02 Premium SMS alert

Anyone got an automated text from O2UK this morning saying: "Hi. It looks like you recently sent a premium text (SMS).Just to let you know, this sort of text isn't included in your tariff" Ive not sent anything. Rarely send texts and last one i sent ...

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