Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237879 Views
  • 2 replies
  • 2 kudos

O2 open

Won’t let me add family discount with O2 open for the 20% off air time 

James34 by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Cannot contact O2

I have been travelling overseas and not used my O2 sim for a number of weeks. Now you seem to have deleted my entire account. I have misplaced my SIM and can’t contact anyone to sort that out. Apparently I can only contact you via ‘my o2’

Kew by Level 1: Joiner
  • 687 Views
  • 5 replies
  • 0 kudos

Resolved! premium text

hello. any one knows something about this number 83149- premium text? it appears on my bill every other day charging 0.83 around midday, totaling 8.30 per month as a extra.

Raz002 by Level 1: Joiner
  • 1264 Views
  • 2 replies
  • 0 kudos

Resolved! Credit declined

Hi everyone, One week ago I tried to apply for a sim-only plan but the next day was emailed to say I failed the credit check. Perhaps foolishly I tried again and put through a new order for the same monthly plan as my first attempt was done on very u...

Adrenius by Level 1: Joiner
  • 2073 Views
  • 2 replies
  • 0 kudos

Resolved! unblocking my account

how do I contact 02 about unblocking my account after replacing a stolen phone, since I don't have another phone to call from, besides the replacement that has no service

Quin by Level 1: Joiner
  • 612 Views
  • 4 replies
  • 0 kudos

Resolved! Refunds

I need to know when are you planning to refund my February bill

Resolved! Sim card

I have just had a new phone delivered do I have to use the sim card provided or can I place my current sim card straight in. Same number just upgrade on device

CarlaT91 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi, Ive just bought a SIM from O2 (Saturday 26th March) and waiting for it to arrive. O2 have just sent me a bill for £8 (the monthly cost of the plan I chose) for the period up to the 28th March. How can they charge me for something I havent receive...

lerobe by Level 1: Joiner
  • 667 Views
  • 3 replies
  • 0 kudos

Resolved! My O2 website (Issues) not working (tried in all devices - still not working correctly)

I have more than 8 contracts under my name and I wanted to check other number to do an online upgrade. But when I clicked the "Show 4 more devices" the page is not loading or reacting to it.(hide my numbers due to privacy) Kindly please get this fixe...

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Resolved! Unlimited Calld

Does 'Unlimited Calls' include both mobile and landline numbers ?

Reub by Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos