Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone number

Hi all, How the smeg do i find out what my new o2 monthly sim phone number is when its not in the sim pack?

Resolved! Broken Phone Switching Sim

My phone is broke with water damage and I plan to upgrade, although it says on this website to switch sim I will need to verify via text, obviously this can't be done on my old phone can I just put the sim in my new phone and it will work? Thanks

Resolved! pay off contract

Hi can I pay off my contract online how do I find out how to settle it without calling please

Resolved! Samsung upgrade

I recently upgraded and offer was if I upgraded to a Samsung phone I would get £250 When do I get this

Resolved! Affordability check, Credit Check Money

Good day. I took a new phone and contract with O2 last December 29, 2021.. apart from the upfront payment, they ask me to pay 550£ since they said my credit score is not enough. The O2 people assured me they will return the money after 3 months. It h...

Resolved! Been charged for amultimedia message

I’ve been charge for a multimedia message that I haven’t sent

Resolved! I can't chg my address

Good evening all. I can't chg my address wherever the reason is. To my MATES address for Get new Phone Again

Resolved! additional charges on account

hiI am a virgin media customer and just renewed my VM contract for TV, broadband etcI was informed that O2 and VM are now working together, so part of my new VM contract is an O2 unlimited data, unlimited text and unlimited calls sim card, which I wi...

I need return for repair address

I need a return for repair address for 02, I've been waiting 3 weeks for either a labelled jiffy or a QR I've rang 02 about a million times, yes it's in the post, yes I'll email you a QR, three weeks later still waiting...someone please help

Resolved! Travelling abroad

I am going to turkey soon will I be able to use my phone there without additional charges?

O2

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