Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Porting my number

Good afternoon, Have seen a few people seem to have had similar issues to myself lately and posted on here to get resolved. On Thursday my number was ported over from EE but ever since I’ve been left with No Service! I’ve tried speaking to CS as well...

Resolved! Porting hasn't worked, now without service

Hello, I switched from Three to o2 with a new SIM (physical). I have now lost service on both SIMS. I phoned support yesterday and they said the porting had occurred and we went through the various technical steps on the iPhone without success. They ...

Resolved! SIM only

I have ordered SIM , not received yet. May I know the reason why is not delivered pls Thanks.

Resolved! Delivery

I ordered a new phone on contract on Friday and paid extra and it said it was coming on Saturday but nothing has arrived

Resolved! Additional number

Hi, I want to port my daughters number from vodaphone to 02 under my account - it’s currently pay as you go, but feel she needs a very small contact now. i don’t know who to speak to as can’t find a number, or the messaging assistant isn’t on at the ...