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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237858 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade

I have just upgraded my phone but I have ordered the wrong phone can I correct this?

Gw1967 by • Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! New phone contract to replace Sim only contract

I need to speak to a human as these online chats take forever ! any tel nos? need to make sure old contract is cancelled. Made 5 attempts already

Peo by • Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! My order

Hi where is my order please its expected today 

Resolved! Cancelling

Hi I want to cancel my contact with you & how do I stop my Apple Music payments?

Glyn3 by • Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Payment date

Hi, my payments have changed and was wondering if i could change my monthly payments to the 7th of every months please.Many thanks,Abbie.

Abbie-7 by • Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contact

Hi I wanted to to cancel my contract but due to being abroad I cannot call the 02 helpline number.. I have also lost my sim and have been trying to find a way to co tact urselves to cancel

Hassan1 by • Level 1: Joiner
  • 626 Views
  • 2 replies
  • 0 kudos

Resolved! Changing payment date

I have looked online at how to change my billing and payment date for my contract but so far have been unable to get any answers. I tried the online chat but nobody replies for days does anyone know how?! There is no option to?

Resolved! Question regarding manual payment

Hello everyone, I want to make a manual payment to O2 and I'm asked what company or service I want to pay between O2(UK) LTD OR o2 mobile. Which one should I choose

Resolved! Monthly payments

Is it possible for me to pay off my monthly payments for my AirPod 3rd generations, As I will be moving abroad permanently at the end of the year. Ollie

Ollie04 by • Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Reporting to CRAs

Hi, To my understanding, pay monthly sim only are reported to CRAs by O2. Has this changed to only reporting of adverse information? (ie missed payments)I've had a contract for a few months now and my account has not been reported to TU/EQ/EX. Thanks

inge4444 by • Level 1: Joiner
  • 1147 Views
  • 6 replies
  • 0 kudos
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