Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237573 Views
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Clearing device plan

I am really annoyed with O2. My phone is due for upgrade and I am changing provider. I requested the PAC to keep my number by text and had to ring O2 for it. I was informed I still owe money on my phone but I informed them that I checked my O2 accoun...

HC1 by Level 1: Joiner
  • 710 Views
  • 2 replies
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My new order

How do I claim the free laptop with my new phone 

Phil68 by Level 1: Joiner
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Resolved! One Number on O2 UK

Greetings. O2 has moved in this direction or is it still the same as a few years ago!!? One number for several devices, like Vodafone!?One Number lets you share your mobile plan’s allowance of data, minutes and texts with other devices, like a smartw...

BigDaddyUK by Level 5: Ponderer
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Resolved! Cant receive texts after porting over to O2 from EE. Pleas help!

Hi, I like many others it seems on this forum have not been able to receive texts (SMS) after porting over to O2 from EE. My port started Friday morning and was complete by around 2-3 o'clock. I have an iPhone 13 pro max.I was not able to receive SMS...

Tony77 by Level 1: Joiner
  • 3248 Views
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Resolved! Weird call

Today I received a missed call from my wife. Nothing weird in that except her phone was next to mine at the time and she was sat next to me nowhere near the phones. Anyone know what caused that or had similar?

mark2423 by Level 1: Joiner
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Resolved! GPRS charge

Hi, I have a o2 business account with 3gb data. I am now seeing GPRS call charges often from like 3am. Only a few quid but they add up. Is this a form of data use and if so is it cos I’ve exceeded the 3gb? it’s almost impossible to buy more data for ...

Resolved! Cancel Spotify

Hi how do I cancel Spotify if I do it threw my mobile contract? 

Scott25 by Level 1: Joiner
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Resolved! Turkey/Greece

We’ve been charged for Roaming in Turkey but we stayed in Greece - is there anything we can do about this please?

Resolved! Bolt-on rollover calculation broken?

I have 500MB data per month and sometimes I run out and so add a data bolt-on, which rolls over. However, twice now, I have ended up with a huge drop in what's left on 'reset day'...This time I added a 1GB bolt-on. So I would expect that on the first...

aswiseman by Level 1: Joiner
  • 366 Views
  • 1 replies
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Resolved! Data usage

Hi I recently upgrade my phone and got it all set up. But rather than my data starting at 0gb it's at 99gb out of 100. This is before even using my data. Why is this?

RobT93 by Level 1: Joiner
  • 396 Views
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  • 0 kudos