Solved: Why can i not view my bill in My O2?

Anonymous · ‎24-07-2014

I can not view my bill in my O2, i have been following the instructions and its keeps sending me in cirlcles, its impossible, surely there must be just a "veiw my bill" link, it is very frustrating. Please advise or send direct link to my bill.

MI5 · ‎24-07-2014

Have you tried using the My O2 app?
It's much easier.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎24-07-2014

Hi

Yes you should be able to if your pay monthly.

If it's not allowing you in myo2 then ring Cs on 202.

A similar thread : http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Viewing-Bill/m-p/632108/highlight/true#M64300

Anonymous · ‎24-07-2014

they have changed the way its laid out now, u just need to drill down into it when you log in, the new design and layout works a lot better then old..

MI5 · ‎24-07-2014

Have you tried using the My O2 app?
It's much easier.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.