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What comes in an esim pack?

Iajames
Level 1: Joiner
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As I requested an esim pack a few days ago but when opening the letter from o2 they’ve sent a regular physical SIM card. I thought I should’ve received a QR code.
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MI5
Level 94: Supreme
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@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149999 Posts
  • 641 Topics
  • 28565 Solutions
Registered:

@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
465 Views