Solved: Volt - Switching VM Accounts

Buznik · ‎08-04-2024

Hey all,

Currently renting a room in a house that has VM broadband which means I seem to qualify for Volt. If I was to set things in motion to activate it but then I was to move out (considering buying my own place soon) would I be able to shift things over to a VM account of my own once settled or would the existing link screw me out of it?

Thanks.

MI5 · ‎08-04-2024

@Buznik

As long as you have both VM and O2 at the same address it will be fine.

Just make sure you update your address with both companies.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-04-2024

@Buznik

As long as you have both VM and O2 at the same address it will be fine.

Just make sure you update your address with both companies.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-04-2024

Your address has to match on both Virginmedia and O2 accounts

If you move address later you would keep your Volt benefits on your O2 account until you change tariff or upgrade

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Buznik · ‎09-04-2024

Ok, thanks all.

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Volt - Switching VM Accounts

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