cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail messages but no voicemail

KernelPanic
Level 2: Apprentice
  • 8 Posts
  • 1 Topics
  • 1 Solutions
Registered:
Ever since the iOS14 update I keep getting messages saying you have a new voicemail. When I go into voicemail it says you have no new messages or saved messages.
Message 1 of 11
10,698 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

@KernelPanic 

You need to call your mobile from another phone and leave yourself a message.

Then listen to it and delete it on your mobile which will reset the stuckk notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 11
10,344 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

@KernelPanic 

You need to call your mobile from another phone and leave yourself a message.

Then listen to it and delete it on your mobile which will reset the stuckk notification.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
10,345 Views

KernelPanic
Level 2: Apprentice
  • 8 Posts
  • 1 Topics
  • 1 Solutions
Registered:
Ok thanks. That seems to have worked. So far no more messages
Message 3 of 11
10,320 Views

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 11
10,315 Views

IanC_inUK
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Great advice, your solution cleared the persistent New Voicemail message on my hand-me-down Samsung Galaxy J3 but to get it to clear as your instructions, I first had to reset the phone to accept Voicemail, I then rang from another phone and left a voicemail message.  After listening to the message on the problem phone, I then turned off the phone and turned on the phone and bingo - no persistent voicemail message.  Thanks.

Message 5 of 11
9,817 Views

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

Good tip @IanC_inUK 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
9,808 Views

SeanTQ
Level 1: Joiner
  • 7 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hello MI5 tried your solution however I'm not offered to the opportunity to leave a message!!

It states that I'm unable to leave a message.

Should add that I've just switched to O? Is there a voicemail on voicemail off function I'm missing on my iPhone maybe?

Message 7 of 11
8,552 Views

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

@SeanTQ 

Voicemail guide here Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 11
8,549 Views

SeanTQ
Level 1: Joiner
  • 7 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Many thanks

Message 9 of 11
8,520 Views

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 11
8,519 Views