Solved: Upgrades on poor credit score

cy8rm4n · ‎12-10-2015

I'm nearing the end of my contract & eyeing the deals out there, however I've recently discovered I have a poor credit rating. I've been an O2 contract holder since 2006 & never missed payment but am now worried about my chances of getting an upgrade. Any thoughts/advice?

MI5 · ‎12-10-2015

You don't get credit checked for upgrades if it's o2 to o2.
Only credit checks are for new contracts or upgrades taken elsewhere such as CPW etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-10-2015

You don't get credit checked for upgrades if it's o2 to o2.
Only credit checks are for new contracts or upgrades taken elsewhere such as CPW etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cy8rm4n · ‎12-10-2015

Thank you, mind at rest

MI5 · ‎12-10-2015

No worries, enjoy your new phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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