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Upgrade

Jamie171
Level 1: Joiner
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Can I upgrade and add remaining balance to next contract ?

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madasaf1sh
Level 78: King of Kings
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@Jamie171 

 

There is only one answer I am afraid and that is "No, you cant" , you would need to pay off the balance of the device plan in full to be able to upgrade early 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12156 Posts
  • 69 Topics
  • 3243 Solutions
Registered:

@Jamie171 

 

There is only one answer I am afraid and that is "No, you cant" , you would need to pay off the balance of the device plan in full to be able to upgrade early 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Registered:

@Jamie171 

Sell your current phone to a high street buyer such as CEX then walk into your local store and upgrade.

The remaining device plan cost will be added to the upgrade cost which you need to pay upfront with the cash you just got from selling your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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