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[Samantha35]

I have spoken with one of you tonight who have set me up on an offer and said to complete via the email when I go through the email link it says basket is empty shows the plan I agreed on but gives me no option to complete 

[Cleoriff · Accepted solution]

Hi @Samantha35 

This is a community forum made up of members like yourself. We have no access to your account.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255