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Upgrade from sim only

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Mel236236
Level 1: Joiner
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on ‎04-11-2022 13:05

on ‎04-11-2022 13:05

Hello so I upgraded today from sim only to refresh device plan I have my order which says being processed does this means it's been accepted ? Also I received a few emails and cca but I don't no how to sign this? And my o2 app hasn't changed with my new allowances etc not sure if it's not been successful or just not done it yet 

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MI5
Level 94: Supreme
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on ‎04-11-2022 13:08

on ‎04-11-2022 13:08

@Mel236236 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Acceptance of the agreements is determined by you opening the links in the email and ticking boxes to agree to the terms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152140 Posts
  • 651 Topics
  • 28990 Solutions
Registered:

on ‎04-11-2022 13:08

on ‎04-11-2022 13:08

@Mel236236 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Acceptance of the agreements is determined by you opening the links in the email and ticking boxes to agree to the terms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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