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Update carrier settings for roaming

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Aristia
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on ‎18-09-2018 11:32

on ‎18-09-2018 11:32

I went abroad last year and couldn't tell my family I'd landed because I'd switched from an iphone to android and my O2 account was set up for the iphone still. Is there anywhere I can change my device without taking up the time of a support agent? I've again switched back from iphone to android; pretty sure I've made up my mind now hehe.

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jonsie
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on ‎19-09-2018 01:21

on ‎19-09-2018 01:21

Needs the standard data bolt on surely.. If I read correctly the OP has switched again to android?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎18-09-2018 11:41

on ‎18-09-2018 11:41

You need to call to get them to put the iData bolt on on your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Aristia
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on ‎18-09-2018 12:19

on ‎18-09-2018 12:19

Ah, ok I was hoping to avoid that but I shall plod on with it slight_smile Such a simple thing ought to be included in your account page.

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MI5
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on ‎18-09-2018 12:42

on ‎18-09-2018 12:42

I agree.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎19-09-2018 01:21

on ‎19-09-2018 01:21

Needs the standard data bolt on surely.. If I read correctly the OP has switched again to android?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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