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T he end of 3g

Mags5
Level 1: Joiner
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Hi, I have a Samsung galaxy A7 (2018) which is currently running on 3G. Is this phones compatible with 4G please and will you send me a new Sim.

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MI5
Level 94: Supreme
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@Mags5 

Quickest way is to pop in store with photo ID.

Also make sure your settings on phone are set to use 4g.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151995 Posts
  • 651 Topics
  • 28905 Solutions
Registered:

@Mags5 

Quickest way is to pop in store with photo ID.

Also make sure your settings on phone are set to use 4g.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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