Spend Cap

[murdof]

Hi,

I have enabled spend cap at £0 / month extra (it shows as a bolt-on on my O2 account), but I can still make international calls. 

I just let it ring and hang up to try - I don't want to actually call somebody and they pick up to find out that O2 cap doesn't work.

So what would happen? The call would be answered and then dropped and I would be charged £1?

Is there a call barring code (international calls) that I can use to bar international calls or I have to call customer services?

I have a 3 connection as well and I can enable spend cap online and I have the barring code (0000) to enable call bars. Why doesn't O2 follow standard practices? Call barring was introduced in 1992 with GSM...

[Anonymous]

@murdof Speak to customer service but if you don’t want to call internationally then simply easy enough don’t dial international numbers 

[jonsie]

You need to call customer service to have the international bar on your account.

Also ask them to place a bar on 'charge to mobile'.

[murdof]

I have a dual SIM phone (OnePlus) and I want to make calls from the international SIM card.
I have already called by mistake twice and I have paid more than £60 because of my mistake.
I expect O2 to offers tools that other provides do in order to help me not get overcharged.

[MI5]

The default sim pin for o2 is 0000 too.
Call barring should be an option in your phone settings, at least it is on Android.

[murdof]

Jonsie what is charge to mobile bar?

[jonsie]

It stops companies scamming you if you accidentally click on a link

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Cleoriff]

@murdof

All bars explained here

https://community.o2.co.uk/t5/Pay-Monthly/Snack-Games/m-p/1112166/highlight/true#M146903

• Bar all Direct to Bill Debits (as above)
• Premium Bar (calls to premium numbers, 090, 070 etc.)
• International Bar (bars calling out from UK)
• Adult Bar (stops 18+ services access for web)
• Bar all inbound calls when roaming outside UK
• Bar all outgoing international calls (blocks calls from UK to overseas)
• Bothway bar (blocks calls in and out)
• Chat bar (blocks over 18 chat services)
• Class 9 bar (block when arrears)
• GPRS bar (blocks data)
• IMEI Bar (phone's serial number blocked and blacklisted)
• Incoming call bar (calls inbound are blocked)
• Outgoing call bar (calls outbound are blocked)
• Roaming bar (Can't use phone outside UK)

The top two are relevant to scams

[EmilieT]

Hi @murdof, did you get a chance to look through the suggestions above? Have any of them helped you already or do you need some more advice?

[murdof]

I haven't done anything cause I haven't had the time.

I didn't get a reply on this:

So what would happen? The call would be answered and then dropped and I would be charged £1?

If the spend cap works as intented then I wouldn't need the call bar and then remove it again when I travel.